Terms of Service

These Terms of Service ("Terms") are an agreement between you and RYLI ("we," "us," "our") governing your use of the RYLI desktop application and the ryli.app website (together, the "Service"). By downloading, installing, or using RYLI, you agree to these Terms. If you don't agree, don't use the Service.

1. What RYLI is

RYLI is a Windows desktop application that adds a reactive overlay, live insights, and an optional voice co-host to your livestreams via OBS. When you connect a Whatnot account, RYLI additionally reads your own Whatnot show to power its live selling features. RYLI is an independent companion tool and is not affiliated with, endorsed by, or operated by Whatnot Inc. Whatnot's own platform, terms, and policies are separate from ours, and we're not responsible for changes Whatnot makes to their site or service that affect RYLI's functionality.

2. Eligibility

You must be at least 18 years old to use RYLI or purchase a subscription. By using the Service, you confirm you meet this requirement.

3. Free tier and Pro subscription

RYLI's core overlay features are free to use with no time limit. RYLI Pro is a paid subscription, billed monthly through our payment processor, Polar. Before subscribing, new users get a 10-day free trial of Pro features inside the app itself, with no payment method required. You can cancel a Pro subscription at any time through Polar's customer portal — the link is in the receipt email Polar sends you at checkout. Removing a license key inside the app (Settings → About) only releases that install's activation; it does not cancel your subscription or stop billing. Cancellation stops future billing but doesn't retroactively refund the current billing period unless required by law or Polar's own policies.

4. Your license to use RYLI

We grant you a personal, non-exclusive, non-transferable, revocable license to install and use RYLI for your own livestreaming activity, subject to these Terms. You may not: resell, sublicense, or redistribute RYLI or any part of it; reverse engineer or attempt to extract the source code except to the extent applicable law expressly permits; remove or obscure any branding; or use RYLI to build a competing product.

5. Your data and content

Show data RYLI reads and stores (chat, bids, buyer history) stays on your own computer, as described in our Privacy Policy — we don't host or control it. You're responsible for how you use any data RYLI surfaces to you, including complying with applicable privacy laws regarding your own buyers' information. If you upload custom content (ad banners, etc.) through the app, you confirm you have the right to use it, and you're solely responsible for that content.

6. Third-party services

RYLI integrates with or relies on third-party services we don't control, including Whatnot, OBS Studio, Polar, GitHub, and, if you opt in, Anthropic or OpenAI. We aren't responsible for the availability, accuracy, or conduct of these third parties, and your use of them is subject to their own terms.

7. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT RYLI WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPATIBLE WITH WHATNOT'S PLATFORM AT ALL TIMES — WHATNOT MAY CHANGE ITS SITE IN WAYS THAT BREAK RYLI'S FUNCTIONALITY WITHOUT NOTICE TO US, AND WE ARE NOT LIABLE FOR ANY RESULTING DISRUPTION TO YOUR STREAM OR BUSINESS.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RYLI AND ITS OWNER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US, IF ANY, IN THE 12 MONTHS BEFORE THE CLAIM AROSE. SOME JURISDICTIONS DON'T ALLOW CERTAIN LIABILITY LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your misuse of the Service, your violation of these Terms, or your violation of any third party's rights, including Whatnot's terms or any buyer's privacy rights.

10. Termination

We may suspend or terminate your access to the Service if you violate these Terms. You can stop using RYLI and uninstall it at any time. Sections that by their nature should survive termination (including Sections 7–9) will survive.

11. Changes to RYLI or these Terms

We may update RYLI's features or these Terms from time to time. If we make material changes to these Terms, we'll update the date at the top of this page. Continuing to use RYLI after a change means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles, and any dispute arising from these Terms or the Service will be resolved in the state or federal courts located in Connecticut.

13. Contact

Questions about these Terms? Email hello@ryli.app.